Warranty

Engine, Parts and Extended Service Plans.

Engine Warranty

Complete Diesel Engine and Long Block Assemblies

  • Coverage runs 24 months from the warranty start date with unlimited miles. During this period, Ford will cover 100% of all parts and labor at approved warranty reimbursement rates
  • If installed by a dealer, reasonable towing charges (up to 35 miles or to the nearest Dealer) are covered only if the vehicle is not covered under other towing insurance coverage

Diesel Engine Stripped Long Blocks and Short Blocks

  • These products are covered for 12 months from the warranty start date (unlimited miles). Ford will cover 100% of all parts and labor at approved warranty reimbursement rates
  • If installed by a dealer, reasonable towing charges (up to 35 miles or to the nearest Dealer) are covered only if the vehicle is not covered under another towing insurance coverage

Over-The-Counter (Sold by a Dealer or Installer)

This statement applies to "over-the-counter" customers of a Dealer or Installer, such as a retail or fleet customer. Specific customer actions are required to receive Warranty Reimbursement for assemblies sold "Over-The-Counter." The over-the-counter customer (retail, fleet or general installer) can, at their option:

  1. Return the vehicle to the Dealer from which the assembly was purchased, during regular business hours for repair by the Dealer, or
  2. Return the defective Ford or Motorcraft® remanufactured diesel engine to the Dealer (from which the assembly was purchased) during regular business hours for repair by the Dealer, or
  3. Obtain replacement parts or assembly from the Dealer that sold the Ford or Motorcraft® remanufactured engine and completing repairs using labor supplied by the over-the-counter customer

 

Parts Warranty

Service Parts Warranty

Ford ESP

Protect your business with a great warranty that's the perfect fit: two years with unlimited mileage. Labor included. With no commercial exceptions.

  • The Service Parts Warranty (SPW) applies to all Motorcraft® and Genuine Ford parts sold to customers or installed on a customer-paid repair, effective October 1, 2013.
  • SPW labor for parts sold over the counter is reimbursable to requesting fleets and installers: limit of $150 per repair.

View Warranty Summary

 

Extend Your Protection With Ford ESP

DieselEngineCARE

Ford ESP

Extended Service Plans for Super Duty Vehicles with Power Stroke® Engines Coverage Includes:

  • Repair or replacement of covered components for the time and mileage period you select. Parts and labor are included
  • Failure of covered components due to normal wear, mechanical breakdowns, and repairs caused by defective material or workmanship of covered components are included
  • Coverage expires at the number of months or miles purchased from the warranty start date or zero miles, whichever comes first

Diesel EngineCARE* 7.3-, 6.0-, and 6.4-liter, 7-Year / 200,000-Mile Coverage

13 Covered Components include:

  • Internal lubricated parts
  • Cylinder block
  • Cylinder heads
  • Oil pump
  • Timing chain cover
  • Timing chain (gears or belt)
  • Turbocharger (factory-installed)
  • Cylinder head gasket
  • Crankcase oil cooler
  • EGR cooler
  • Fuel injection pump
  • Fuel injection regulator
  • Fuel injectors

Must be purchased within 5-year / 100,000-mile Diesel Power Stroke® Warranty

Diesel EngineCARE Plus* 7.3-, 6.0-, and 6.4-liter, – 7-Year / 200,000-Mile Coverage

21 Covered Components include:

  • Internal lubricated parts
  • Cylinder block
  • Cylinder heads
  • Oil pump
  • Timing chain cover
  • Timing chain (gears or belt)
  • Turbocharger (factory-installed)
  • Thermostat
  • Thermostat housing
  • Water pump
  • Fuel injectors
  • Flywheel
  • Manifold (exhaust and intake)
  • Manifold and bolts
  • Oil pan
  • Seals and gaskets**
  • Valve covers
  • Crankcase oil cooler
  • EGR cooler
  • Fuel injection pump
  • Fuel injection pressure regulator

Must be purchased within 3-year / 36,000-mile Bumper-to-Bumper New Vehicle Limited Warranty period.

Diesel EngineCARE* and Diesel EngineCARE Plus* features

$0 Deductible Roadside Assistance Benefits include:

  • Flat-tire change
  • Battery jump starts
  • Towing when the vehicle is disabled (limited to one tow per disablement) up to $100
  • Lockout assistance
  • Out-of-fuel assistance – delivery of up to five (5) gallons of diesel fuel
  • Travel expense reimbursement up to $500 for up to three days lodging, meals and rental vehicle for travel expenses accrued when the breakdown occurs 100 miles or more from home
  • Destination assistance covers taxi, shuttle or rental car expense up to $75 for emergency transportation to the immediate destination
  • Call 1-800-241-3673 to obtain roadside service from Cross Country? Motor Club, Inc. membership***

Transferable Rental Benefits:

  • $30/day for up to 10 days
  • Enhanced Rental Option – Up to $75/day rental allowance for a maximum of 10 days

*Surcharge for ambulance / tow truck / shuttle (specialty).

**Includes cylinder head gasket.

***Cross Country® Motor Club, Inc., of Alaska, California, Hawaii, Oregon, Wisconsin and Wyoming.

Warranty Start Date

  • Warranty begins on the date of installation for Ford and Motorcraft® Remanufactured Diesel Engines and Components installed by the Dealer or Installer
  • Warranty begins on the date of sale for Ford and Motorcraft® Remanufactured Diesel Engines and Components sold by the Dealer or Installer over-the-counter or to a retail customer

Questions

For warranty questions or to obtain warranty service, please return your vehicle to any Ford, Lincoln or Mercury dealership or return to the Installer who originally installed the Ford or Motorcraft® Diesel Engine Assembly in your vehicle. Please have your original dated receipt for installation date verification.

DieselEngineCARE is only available from your dealer.

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